01
Order
Place your order
Choose your layout and confirm payment. We prepare your compressed sofa cartons for shipment.
From checkout to comfort
Sofa Delivery in Three Steps
Follow your Monvane sofa from order confirmation to carrier transit and final arrival, with clear updates at every step.
02
Delivery
Track the shipment
Carrier tracking starts once cartons leave the warehouse, so you can plan around arrival timing.
03
Arrival
Receive and unbox
Move the cartons into the room, open the packages, cut the compression bags, and allow the sofa to fully expand.
Unbox, recover, arrange
Enjoy Your Setup-Free Sofa
Use the setup steps below as a quick guide when your Monvane sofa arrives.
Delivery timeline
Delivery Timeline at a Glance
Your order is confirmed. You will receive the next update when processing begins.
Before arrival
Get Ready for Your Delivery
0 of 4 prep steps complete
After-sales support
Returns & Warranty Support
Missing, damaged, or incorrect? Send photos and order details to Support for help.
Photo-Based Issue Review
If a sofa arrives damaged, defective, or missing modules, please send clear photos or videos showing the issue to our support team. We’ll respond promptly and arrange a replacement.
Ready for a softer landing?
Use this guide to plan package access, room setup, and after-sales support before your sofa arrives.
Shop Monvane Sofas
Common questions
Delivery and Setup FAQ
Does Monvane offer free shipping?
Monvane supports free shipping on all sofas. Any extra shipping policy details should be confirmed at checkout before payment.
How long does Monvane delivery take?
Standard orders usually include a 1-3 business day processing window and approximately 3-5 business days in transit after shipment.
Do I need tools for setup?
No. Monvane modular sofas are designed for no-tool setup. Unbox, let cushions recover, arrange the modules, and connect the pieces into your preferred layout.
What if an item arrives damaged or defective?
Contact support with your order details and clear photos of the packaging, carton label, and affected product area so the team can review the issue.
When are refunds processed?
Refund timing depends on return approval, inspection, and the payment method. Keep original packaging when possible to make the process smoother.
