Support Center

Find answers about delivery, care, returns, and choosing the right modular sofa for your space.

Most Requested Help

Quick Answers For the Questions Customers Ask Most.

Warranty Registration

All Monvane sofas include a 2-year limited warranty. Customers who complete warranty registration receive 1 additional year of coverage, for up to 3 years total.

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Returns & Exchanges

30-day return window for eligible items. Review eligibility and next steps before starting a return or exchange request.

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Unboxing Tips Videos

Watch Videos to Properly Unbox the Product and Fully Expand Nice Sofas.

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Product FAQ

Frequent Questions and Answers For Monvane Sofas.

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Support FAQ

How do I contact Monvane support?

Email support@monvane.net or call +1 (888) 899-6815 for order, delivery, return, warranty, setup, or product questions.

What is Monvane's warranty coverage?

All Monvane sofas include a 2-year limited warranty. Customers who complete warranty registration receive 1 additional year of coverage, for up to 3 years total.

How long do I have to start a return?

Monvane offers a 30-day return window for eligible items. Review the return policy and contact support before sending any item back.

What should I do if my sofa arrives damaged?

Contact support with your order number, product name, clear photos of the sofa and packaging, and a short description of the issue so the team can review the next step.

How long does a compressed sofa take to expand?

Allow 48-72 hours after unboxing for compressed foam to recover naturally. Check the product page or setup guide for model-specific notes.

Where can I find product dimensions before ordering?

Check the product page specifications, product images, and Monvane size or comparison guides before ordering. Measure your room, doorways, stairways, and elevator clearance before choosing a sofa.